Deshaies Electrical Services Privacy Policy and SMS Term and Conditions

SMS Terms and Conditions

Deshaies Electrical Services, LLC (“DES,” “we,” “us”) offers SMS text messaging to customers and leads who provide their phone number through our website contact form or verbally over the phone.

Program description: Messages may include appointment confirmations and reminders, estimate/quote follow-ups, service updates, and related customer communications.

Message frequency: Message frequency varies based on your interactions with us.

Message and data rates: Message and data rates may apply, based on your mobile carrier and plan.

Opt-out: You can opt out of receiving SMS messages from us at any time by replying STOP to any message. After opting out, you will receive one final message confirming your opt-out. You may opt back in at any time by contacting us directly.

Help: Reply HELP to any message for assistance, or contact us at 443-228-3569 or info@desllc.info.

Carriers: Carriers are not liable for delayed or undelivered messages.

Privacy: Your information is handled in accordance with our [Privacy Policy]. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

Changes: We may update these terms at any time; continued use of our SMS program constitutes acceptance of the updated terms.

Privacy Policy

Deshaies Electrical Services, LLC (“DES,” “we,” “us,” “our”) respects your privacy. This policy explains what information we collect and how we use it.

Information we collect: When you contact us through our website, by phone, or in person, we may collect your name, email address, phone number, mailing address, and details about your project or service request.

How we use your information: We use this information to respond to your inquiry, schedule appointments, provide estimates, deliver services, and follow up with you about your service request, including by phone call, email, or SMS text message.

SMS/text messaging: If you provide your phone number and opt in to receive text messages, we may send you appointment confirmations, reminders, estimate follow-ups, and related service updates. Message and data rates may apply, and message frequency varies. You can opt out at any time by replying STOP, or get help by replying HELP. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

Sharing your information: We do not sell your personal information. We may share information with subcontractors, suppliers, or service providers only as needed to complete your project or service, or as required by law.

Data security: We take reasonable measures to protect your information from unauthorized access or disclosure.

Your choices: You may contact us at 443-228-3569 or info@desllc.info at any time to update your information, opt out of communications, or ask us to delete your data.

Changes to this policy: We may update this policy from time to time; the current version will always be posted on this page.

Contact us: Deshaies Electrical Services, LLC, 2138 Priest Bridge Court Suite 6, Crofton, MD 21114 — info@desllc.info — 443-228-3569