What are your meeting rescheduling policies for electrical work appointments?
At Deshaies Electrical Services, we value our customer’s time and are flexible with rescheduling appointments for electrical work. When our customers need to reschedule, we do our best to accommodate their schedules and at times, can make adjustments to meet later than our usual operating hours. In the past, as per the recent call, we have moved appointment times from 4 pm to 4.20 pm. However, this is dependent on the availability and flexibility of our technicians.
We encourage our customers to reach out to us with any necessary changes to their service appointment as soon as they can. We understand that life happens and sometimes, your initial time slot may no longer be feasible; hence we strive to be as accommodating as possible. While we don’t have a formal policy in place, our customer service and technician teams treat each case individually and will do their utmost to provide the same high-quality service at a new, agreed-upon time.
Our Approach to Rescheduling Electrical Work Appointments
At Deshaies Electrical Services, customer satisfaction is our priority. We understand that emergencies can sometimes lead to unavoidable cancellations or changes in appointments. We thrive to be accommodating to rescheduling requests and our team works diligently to reorganize our schedule to suit the customer’s new availability. Our team is highly trained and flexible, often going the extra mile to provide services beyond our normal working hours.
However, it’s important to clarify that rescheduling is subject to the availability of our technicians. Our professionals are usually engaged with the delivery of high-quality electrical services throughout Anne Arundel County. Despite their busy schedules, they manage to accommodate most scheduling requests, given the circumstances and adjustments needed are reasonable and communicated timely.
Timely Communication for Rescheduling Applied
As leaders in electrical works in local residential, commercial, and marine sectors, we urge our customers to communicate any changes in their scheduled appointments as early as possible. This allows us better manage our schedules and ensure we can accommodate you at the most convenient time. Missed appointments or last-minute changes without notification can lead to disruptions in our service delivery and inconvenience other customers.
Rest assured that through efficient communication and management, our team at Deshaies Electrical Services makes it a point to avoid such situations. Our Contact page has the relevant details for easy accessibility and enhanced communication experience for our valued clients.
Customer-Focused Rescheduling Flexibility
Flexibility defines our service delivery and this extends to our handling of appointment rescheduling. We work on individual cases with utmost consideration and aim to deliver the same high-standard service for the new agreed upon timing. Customer satisfaction remains our top-most priority, with electrical services that accommodate the needs of Anne Arundel County residents.
Through a diverse range of services, including lighting solutions, installation services, and repair services we are able to juggle between appointments to best cater to your needs.
Quality Assurance Post-Rescheduling
We assure our clients that a rescheduled appointment in no way compromises the quality of work delivered. Our team ensures that the standard and quality of service remain constant, whether the appointment is according to the initial schedule or has been rescheduled. Feel free to browse through our blog and services we offer for more information.
Our experienced team of professionals strive to provide the highest level of electrical service be it for your EV charger installation, for inspections or for commercial outdoor lighting. Count on us to remain committed to delivering excellence, irrespective of the appointment schedule.
